Returns & Exchanges
At Fora Jewellery, we want you to love your new pieces, so we offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless they arrive defective.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the jewellery back in its original Fora gift box and secure it inside a padded shipping mailer to prevent damage during transit.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our artisans inspect the returned item, we will process your refund to your original payment method within 5-7 business days.